When something fails, every minute counts.
At Alterna Energía we don’t wait: we act immediately to get your installations operating safely and efficiently again. We handle everything, from diagnosis and resolution to prevention of future problems.
Our Technical Assistance Service (TAS) is part of a comprehensive operation and maintenance system, which coordinates preventive and corrective plans to optimize efficiency, extend equipment lifespan, and protect your investment.
With Alterna, TAS is not just technical support: it is an extension of your team, offering peace of mind, security, and operational efficiency throughout your installation.
We rapidly locate electrical, mechanical, or control failures and assess their impact on production.
Repair of inverters, panels, BESS systems, and auxiliary equipment. Coordination with specialized suppliers when necessary.
SCADA, historical tracking, and real-time alerts to act before a failure affects operation.
Technical reports, root cause analysis, and recommendations to prevent recurrence.
We optimize each project to maximize savings, production, and return on investment, adapting it to the client’s consumption profile.
The Technical Assistance Service (TAS) is a specialized support and incident resolution service for photovoltaic installations, hybrid systems, and BESS. It includes diagnosis, repair, and preventive actions to ensure the plant operates safely, efficiently, and with minimal downtime.
TAS covers electrical, mechanical, and control system failures, including breakdowns in inverters, solar panels, BESS storage systems, and auxiliary equipment. It also coordinates interventions with specialized suppliers when technical complexity requires it.
Through advanced monitoring systems such as SCADA, historical data tracking, and real-time alerts. These tools enable rapid identification of anomalies and even anticipation of potential failures before they significantly affect energy production.
A specialized TAS reduces downtime, ensures expert resolution of complex incidents, and protects long-term investment. Additionally, it includes post-incident analysis and preventive recommendations that improve reliability, security, and operational control of the entire energy infrastructure.
