alterna energia

Privacy Policy

ALTERNA RECURSOS ENERGÈTICS SL

C/ Frederic Mompou 3, 5th Floor, 08960 Sant Just Desvern, Barcelona

info@alternaenergia.com

Tax ID no. B64097397, registered with the Barcelona Commercial Registry.

ALTERNA RECURSOS ENERGÈTICS SL is particularly committed to protecting the personal data of Users of the Website services. Through this Privacy Policy (or Data Protection Policy), ALTERNA RECURSOS ENERGÈTICS SL informs USERS of the website www.alternaenergia.com about the uses to which the personal data collected on the Website is subject, so that they may decide freely and voluntarily whether they wish to provide the requested information.
ALTERNA RECURSOS ENERGÈTICS SL reserves the right to modify this Policy in order to adapt it to legislative developments, case-law criteria, industry practices, or the entity’s interests. Any modification will be announced in due time, so that you are fully aware of its content.

PURPOSE OF PROCESSING

The purpose of collecting and processing personal data, through the various forms owned by ALTERNA RECURSOS ENERGÈTICS SL and made available to Users, is, depending on the specific case, to manage and respond to requests for information, queries, complaints, congratulations, or suggestions regarding publications or any services or activities, acts, or events provided, offered, sponsored and/or supported by ALTERNA RECURSOS ENERGÈTICS SL, as well as to handle requests for a personalised quote based on the user’s specific supply data and to handle collaboration requests submitted by sales representatives, all in order to contact the interested party and carry out the request made.

RETENTION PERIOD

The personal data provided will be retained for the period required to comply with legal obligations, or until its deletion is requested by the data subject and they are entitled to do so.

LAWFUL BASIS

ALTERNA RECURSOS ENERGÈTICS SL is authorised to process personal data based on the consent granted by the data subject for one or more specific purposes, as set out in Article 6(1)(a) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons.

ACCURACY OF DATA

Furthermore, in order to ensure that the data held in our electronic and/or paper files always reflects reality, we will endeavour to keep it up to date. To this end, the User must make changes directly, where enabled, or by reliably notifying the relevant area or department of ALTERNA RECURSOS ENERGÈTICS SL.

RECIPIENTS

Personal data will not be transferred or disclosed to third parties, except where necessary for the development, control, and fulfilment of the stated purpose(s), in the cases provided for by law.

USERS’ RIGHTS

In any case, the data subject may exercise the rights available to them under the General Data Protection Regulation, which are:

  • The right to request access to the data subject’s personal data,
  • The right to request rectification or erasure,
  • The right to request restriction of processing,
  • The right to object to processing,
  • The right to data portability

The data subject may exercise these rights by submitting a request accompanied by a photocopy of their ID document, specifying which of these rights they wish to exercise, sent to: ALTERNA RECURSOS ENERGÈTICS SL, with registered office at C/ Frederic Mompou 3, 5th Floor, 08960 Sant Just Desvern, Barcelona. Email: info@alternaenergia.com
If you consider that your right to the protection of personal data has been infringed, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

SECURITY MEASURES

Finally, it is hereby stated that ALTERNA RECURSOS ENERGÈTICS SL will adopt the legally required technical and organisational measures in its information system in order to guarantee the security and confidentiality of stored data, thereby preventing its alteration, loss, processing, or unauthorised access; taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as risks of varying likelihood and severity associated with each processing activity.

MANDATORY PROVISION OF PERSONAL DATA

To access the website of ALTERNA RECURSOS ENERGÈTICS SL, www.alternaenergia.com, it is not necessary to provide any personal data. However, to request information or to request specific products or services, it may be necessary for the user, interested party, or customer to provide data in the forms available on the website for the purposes described above. Fields marked with an asterisk (*) require a mandatory response. If they are not provided, the result is that the information request cannot be sent.

DATA PROVIDED BY THE USER THROUGH THE WEBSITE FORMS

With regard to the personal data provided by the user in the registration and contact forms, ALTERNA RECURSOS ENERGÈTICS SL will process the data you provide to us for the purpose of managing and responding to the data subject’s request. The lawful basis for processing your data is the consent you provide by ticking the checkbox provided.

In any case, we inform you that you may withdraw your consent at any time and at no cost. The consent given for the aforementioned purposes is independent, so the data subject may revoke one of them without affecting the others. However, if you withdraw your consent, this will not affect the lawfulness of processing carried out prior to withdrawal.